Your privacy is our priority. This policy clearly explains how Jilli33 collects, uses, stores and protects the personal data of all platform members in Malaysia.
This Privacy Policy describes Jilli33's data handling practices and forms part of our platform's Terms & Conditions. By using the Jilli33 platform, you agree to the collection and use of information as described herein. This policy was last updated on 1 January 2026.
Jilli33 ("we", "our platform") takes its responsibility to protect the privacy of every member who uses our services seriously. This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) (Act 709) and international best-practice data protection standards.
This policy applies to all individuals who register an account, visit jilli33.ws, use the Jilli33 mobile app, or interact with our platform in any capacity. This includes registered members, casual visitors, and anyone who communicates with the Jilli33 support team.
We believe trust is the foundation of our relationship with you. Just as you trust Jilli33 to provide a safe and fair digital entertainment platform, we are equally committed to managing your personal data with integrity and professionalism. That is why this Privacy Policy is written in plain language — so every Malaysian player can understand their rights and protections without having to navigate complex legal jargon.
Jilli33 collects personal data through several channels — directly when you register and use the platform, and automatically through standard tracking technologies. The following are the categories of data we collect:
| Data Category | Data Examples | How It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/Passport number | Registration & KYC |
| Contact Information | Malaysian phone number, email address | Registration |
| Financial Data | Deposit/withdrawal records, account balance, payment methods | Transactions |
| Game Data | Game history, bets placed, winnings, losses | Automatic |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Pages visited, session duration, clicks, navigation | Cookies & Logs |
We does not collect sensitive information such as health data, religious beliefs, political views, or biometric information, unless required for specific identity verification purposes and you have given explicit consent.
Jilli33 collects and processes your personal data solely for the following legitimate purposes. We will never use your data beyond the stated scope without first obtaining your consent:
The legal basis for our data processing is: (1) performance of a contract — where processing is necessary to provide the services you have requested; (2) legitimate interests — for security and fraud prevention purposes; and (3) legal compliance — to fulfil our regulatory obligations.
Jilli33 does not sell, rent or trade your personal data to any third party for their own marketing purposes. This is our absolute commitment. However, we may share data in the following limited and specific circumstances:
Jilli33 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. The security measures we have in place include:
While we take every reasonable precaution, no security system can be guaranteed to be 100% secure. In the event of a data breach affecting your information, we are committed to notifying you within 72 hours and taking immediate action to minimise the impact.
Jilli33 retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law. The following are our data retention guidelines:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | Throughout the active account | Operational requirements |
| Financial transaction records | 7 years after the transaction | Malaysian legal requirements |
| KYC & identity records | 5 years after account closure | AML/PDPA Compliance |
| Gaming activity logs | 2 years after session | Dispute resolution |
| Customer support ticket | 3 years after settlement | References & service quality |
| Marketing data (with consent) | Until consent is withdrawn | User consent |
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you personally. Anonymised data may be used for aggregated analytics and trend reporting without revealing your identity.
Jilli33 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
Required for core platform functionality — login sessions, security and navigation. Cannot be disabled.
Measuring platform usage to improve the user experience. Data is aggregated and anonymised.
Saving your preferences such as language, display settings, and game settings for future sessions.
Used to display relevant promotions within the platform. Can be disabled in your account privacy settings.
You can manage your cookie settings through your web browser or via the privacy settings in your jilli33 account. Disabling certain cookies may affect the functionality of some parts of the platform. Essential cookies cannot be disabled as they are required for security and core functionality.
As a Jilli33 member and an individual whose personal data we process, you are entitled to the following rights guaranteed under Malaysia's PDPA and our internal policies:
To exercise any of the rights above, please contact our Data Protection Officer at privacy@jilli33.ws or via 24/7 live chat within your account. We will respond within 14 business days. Jilli33 does not charge any fees for data rights requests.
The Jilli33 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.
Jilli33 takes the following measures to prevent the registration of underage individuals:
If you as a parent or guardian suspect your underage child has registered on Jilli33, please contact us immediately at support@jilli33.ws or via our 24/7 live chat. We will investigate and take immediate action.
Jilli33 has a dedicated Data Protection Officer appointed to oversee privacy policy compliance and handle all enquiries relating to member personal data. If you have any questions, concerns, or privacy-related requests, please reach us through the following channels:
This Privacy Policy was last updated on 1 January 2026 (Version 3.1). Jilli33 will update this policy from time to time in response to changes in privacy practices or legal requirements. We will notify you via your registered email or in-platform notification whenever material changes are made.